Data protection

Legal Basis for Processing Your Personal Data

The processing of your personal data by our company is carried out on the following legal bases:

• Contract Performance and Pre-Contractual Measures: To fulfill a contract with you or to take steps prior to entering into a contract (e.g., handling your inquiries, delivering goods, or providing services).

• Legal Obligation: To comply with statutory requirements (e.g., tax regulations).

• Consent: Based on your explicit and voluntary consent.

• Legitimate Interests: Where a balancing of interests indicates that your rights and freedoms do not outweigh our interests (e.g., responding to inquiries via a contact form).

Your Rights

With respect to your personal data, you have the following rights:

1. Access, Rectification, Erasure, and Restriction of Processing
   You may request free information about your stored data at any time, as well as its rectification, erasure, or restriction of processing. If legal retention obligations (e.g., commercial or tax law) prevent deletion, the data will instead be blocked. Please contact our Data Protection Officer for assistance.

2. Withdrawal of Consent
   You may withdraw any consent you have given to data processing at any time with effect for the future.

3. Right to Object
   You have the right to object to the processing of your data at any time on grounds relating to your particular situation. In such a case, your data will no longer be processed unless compelling legitimate reasons for processing can be demonstrated which override your interests, rights, and freedoms, or the processing is necessary for the establishment, exercise, or defense of legal claims.

4. Data Portability
   You have the right to receive the personal data you have provided to us in a structured, commonly used, and machine-readable format. Upon request and where technically feasible, we can transfer this data directly to another controller named by you, provided that this does not adversely affect the rights and freedoms of others.

Storage Duration

Personal data is retained only for as long as necessary to fulfill the stated purposes or as required by statutory retention obligations. Data from a completed fiscal year is generally deleted after the expiration of the applicable commercial or tax retention periods (six or ten years), unless longer retention periods apply or retention is required for legitimate reasons. Shorter deletion periods applicable under specific laws are observed accordingly. After the relevant retention periods expire, the data is deleted or, if deletion is not possible, blocked.

Right to Withdraw Consent and Object to Processing
You have the right to object to the processing of your personal data at any time. In such a case, we will cease processing your data unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or where the processing is necessary for the establishment, exercise, or defense of legal claims. In addition, you may withdraw any consent you have previously given to data processing at any time with effect for the future.

Right to Data Portability
You have the right to receive the personal data you have provided to us in a structured, commonly used, and machine-readable format. This right applies if the processing is based on consent or a contract and is carried out by automated means. Where technically feasible and provided that the rights and freedoms of others are not adversely affected, you may also request the direct transfer of the data to another controller.

Storage Duration
Personal data is stored only for as long as necessary for the intended purposes and in accordance with statutory retention requirements, and is then deleted. Commercial or tax-relevant data from a completed fiscal year is deleted after the statutory retention periods of typically six or ten years, unless longer retention periods apply or further storage is required for legitimate reasons. In certain cases, shorter retention periods may apply (e.g., in cases of prolonged inactivity). Data not subject to these obligations will be deleted as soon as the purpose of processing no longer applies.

Right to Lodge a Complaint
If you believe that the processing of your personal data infringes the General Data Protection Regulation (GDPR), you have the right to lodge a complaint with a competent data protection supervisory authority.

Requirement to Provide Personal Data
The provision of certain personal data is required by law (e.g., tax regulations) or necessary for contractual purposes (e.g., information relating to the contracting party). For the conclusion and performance of a contract, it is generally necessary that you provide the required personal data. Without this data, the contract cannot be concluded.

Usage Data

Each time our website is accessed, our system automatically collects certain data and information from the computer system of the accessing device. This data is collected without your intervention and temporarily stored in so-called log files until it is automatically deleted:

• IP address of the requesting device

• Date and time of access

• Content of the HTTP request (e.g., page accessed)

• HTTP status code of the server response (e.g., “200 OK”, “404 Not Found”)

• Amount of data transmitted

• Referrer URL (the website from which the request originated)

• Browser used and, if applicable, operating system (User-Agent)

Legal basis: Art. 6(1)(f) GDPR (legitimate interest).
Our legitimate interest lies in ensuring system security, analyzing technical errors, and maintaining the uninterrupted operation of our website. No personal user profiles are created.

General Information on Cookies

Our website uses cookies to make our offering more user-friendly. Cookies are small text files that are stored by your browser on your device and can hold information during or after your visit to a website, such as language settings, login status, shopping cart contents, or video playback position.

Types of cookies:

• Necessary cookies: Technically required for the basic functions of the website (e.g., shopping cart).

• Statistics cookies: Used to analyze user behavior.

• Marketing cookies: Enable personalized advertising.

By duration and origin:

• Session cookies (temporary): Automatically deleted after closing the browser; they allow, for example, recognition during a single visit.

• Persistent cookies: Remain stored across multiple sessions and enable recognition of the browser on repeat visits (e.g., storage of login data or preferred settings).

• First-party cookies: Set directly by us.

• Third-party cookies: Set by external providers, usually for analysis or marketing purposes.

We also use tracking technologies as part of audience measurement to understand how visitors interact with our website (e.g., browser type, duration of visit, referrer).
If personal data is processed on the basis of your explicit consent (Art. 6(1)(a) GDPR), this is done to provide you with personalized information about our products and services. You may withdraw this consent at any time with future effect.

Detailed information on the cookies and tracking technologies used can be found in our Privacy Policy and in our consent management tool (cookie banner).

Legal Basis

• Processing of personal data through technically necessary cookies is based on Art. 6(1)(f) GDPR (legitimate interest).

• Processing of personal data through cookies for analysis or marketing purposes only takes place with your consent in accordance with Art. 6(1)(a) GDPR.

Storage Duration

You retain full control over the use of cookies at all times.

• You can disable or restrict the transmission of cookies via your browser settings.

• Stored cookies can be deleted at any time – also automatically.

• Technically necessary cookies are usually deleted when the browser is closed.

⚠️ Please note: If cookies are completely disabled, certain functions of our website may no longer be fully usable.

Cookie Consent and Objection

For the use of technically non-essential cookies, we obtain your prior consent. For this, we use the consent management tool of Usercentrics GmbH, Sonnenstraße 23, 80331 Munich, Germany (“Usercentrics”).

• This tool displays the cookie banner and records your selection.

• A cookie is set to store your chosen settings.

• The legal basis for the use of this tool is Art. 6(1) sentence 1(c) GDPR (compliance with a legal obligation).

With your consent, you enable us to analyze and optimize our website. Based on statistical data (e.g., visitor numbers, duration of visit, user behavior), we can improve our content and functions in a targeted manner.

Data Transfer to the USA

Some integrated tools are provided by companies based in the USA (e.g., Google). When activated, personal data (including your IP address) may be transmitted to servers in the USA.

⚠️ Please note: In the USA, there is a risk that authorities may access this data. By giving your consent, you also agree to the possible processing of your data in the USA.

Withdrawal of Consent and Adjustment of Settings

You can deactivate or adjust cookies, including the transfer of data to the USA, at any time via the “Settings” link in the footer of our website.

Legal Basis

• The processing of personal data through technically necessary cookies is based on Art. 6(1)(f) GDPR (legitimate interest).

• The processing of personal data through cookies for analysis or marketing purposes takes place only with your consent pursuant to Art. 6(1)(a) GDPR.

Storage Duration

You retain full control over the use of cookies at all times.

• You can disable or restrict the transmission of cookies via your browser settings.

• Stored cookies can be deleted at any time – including automatically.

• Technically necessary cookies are usually deleted when the browser is closed.

⚠️ Please note: If cookies are completely disabled, certain functions of our website may not be fully available.

Cookie Consent and Objection

For the use of technically non-essential cookies, we obtain your prior consent. To this end, we use the consent management tool of Usercentrics GmbH, Sonnenstraße 23, 80331 Munich, Germany (“Usercentrics”).

• This tool displays the cookie banner and records your selection.

• A cookie is set to store your preferences.

• The legal basis for the use of this tool is Art. 6(1) sentence 1(c) GDPR (compliance with a legal obligation).

With your consent, you enable us to analyze and optimize our website. Based on statistical data (e.g., visitor numbers, duration of visit, user behavior), we can continuously improve our content and functions.

Data Transfer to the USA

Some integrated tools are provided by companies based in the USA (e.g., Google). When activated, personal data (including your IP address) may be transmitted to servers in the USA.

⚠️ Please note: In the USA, there is a risk that authorities may access this data. By giving your consent, you also agree to the possible processing of your data in the USA.

Individual Settings

• In the settings window, all cookies – except those that are technically necessary – are deactivated by default.

• You can save your selection or customize it individually.

• You may withdraw your consent at any time with future effect.

Subscription to Our (Blog) Newsletter

When you subscribe to our (blog) newsletter, we process your email address and any additional voluntary information (e.g., your name) in order to send you regular updates based on your consent (Legal basis: Art. 6(1)(a) GDPR).

Your Rights: Revocation and Unsubscription

You can withdraw your consent to receive the newsletter at any time with future effect, thereby ending your subscription. You may unsubscribe in the following ways:

• Via the unsubscribe link included in every newsletter email.

• By contacting us through the details provided in our privacy policy or legal notice (Impressum).

Deletion of Your Data

Once you unsubscribe, your email address will be promptly removed from our mailing list, unless you have expressly consented to further use of your data, or retention is otherwise legally permitted and explained in this privacy policy.

Facebook

This website uses plugins from the social network facebook.com, operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”).
An overview of Facebook plugins and their appearance can be found here:
http://developers.facebook.com/docs/plugins/.

When you access a page on our website that contains such a plugin, your browser establishes a direct connection to Facebook’s servers. The plugin content is transmitted directly from Facebook to your browser and integrated into the webpage.

Through this integration, Facebook receives the information that your browser has accessed the corresponding page of our website—even if you do not have a Facebook account or are not currently logged in. This information (including your IP address) is transmitted directly to a Facebook server in the USA and stored there.

If you are logged in to Facebook, Facebook can directly associate your visit to our website with your Facebook account. If you do not want Facebook to associate the data collected through our website with your account, please log out of Facebook before visiting our site.

If you interact with the plugins (e.g., by clicking the Like button or posting a comment), the corresponding information is also transmitted directly to a Facebook server and stored there. This information may additionally be published on Facebook and displayed to your Facebook friends.

For details on the purpose, scope, and further processing of data by Facebook, as well as your rights and options to protect your privacy, please consult Facebook’s privacy policy:
http://www.facebook.com/about/privacy/.

Facebook Custom Audience

Our website uses remarketing tags from the social network Facebook. When you visit our pages, these tags establish a direct connection between your browser and Facebook’s servers. In doing so, Facebook is informed that your device (via your IP address) has accessed our website and can link this activity to your Facebook account.

We use this information to deliver targeted Facebook ads (Facebook Ads).

Please note that we, as the provider of this website, have no knowledge of the content of the transmitted data nor how Facebook subsequently uses it.

Further information can be found in Facebook’s privacy policy:
https://www.facebook.com/about/privacy/.

If you do not wish data to be collected via Custom Audiences, you can disable this feature [here].

Facebook Lead Ads

Collection of Personal Data
As part of advertising campaigns on Facebook (Lead Ads), we collect personal data when you, for example, submit a quote request form. This may include:

• Name (first and last name)

• Contact details (email address, telephone number)

Use of Personal Data
We use your personal data solely to process your quote request.

• Your name allows us to clearly identify and handle your request.

• Your contact details enable us to send you a personalized offer, respond to inquiries, and provide any further relevant information.

Disclosure of Personal Data to Third Parties
Your personal data will not be disclosed to third parties.

Facebook Connect

We offer you the option to register for our services via Facebook Connect. This means no separate registration with us is required.

To log in, you will be redirected to Facebook’s login page, where you can authenticate using your Facebook credentials. Your Facebook profile will then be linked to our service, and we will automatically receive certain information from Facebook Inc.

We only use the data that is strictly necessary for the conclusion or performance of the contract—specifically, information that enables us to clearly identify you.

For more details on Facebook Connect and available privacy settings, please refer to Facebook’s privacy policy and terms of use.

Twitter

Our website integrates features of the social network Twitter, provided by Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA.

By using Twitter features—particularly the “Re-Tweet” function—the web pages you visit are linked to your Twitter account and may be shared with other Twitter users. In this process, data is also transmitted to Twitter.

Please note that we, as the provider of this website, have no knowledge of the content of the transmitted data or its further use by Twitter.

Further information can be found in Twitter’s privacy policy: https://twitter.com/privacy.

You can adjust your personal privacy preferences at any time in your Twitter account settings.

Für alle Nutzer unserer Dienste, einschließlich der Nutzer unserer Apps, Websites, Funktionen oder anderer Dienste

Hoe TeamTimePro en de TTP-app locatiegegevens van medewerkers gebruiken (iOS)

When you sign in to the TTP app, your device will prompt you to allow access to your location data. This includes information collected via nearby Bluetooth and Wi-Fi signals.

By default, we recommend enabling location services with the options “While Using the App” and “Precise Location” to provide you with the best possible service.

We use location data to:

• find employees and customers near you,

• track your service and travel history,

• process and resolve support requests,

• detect and fix software errors.

Your Location Options on iOS

Always

• Location data may be collected during your working hours while the TTP app is in use.

• If this setting is required for certain services, we will explicitly ask for your consent before activation.

While Using the App

• The app can access your location data whenever it is in use, whether in the foreground or background.

Precise Location

• You can disable the “Precise Location” option for the TTP app.

• The app will remain usable, but some features may be limited.

Never

• Location services for the TTP app are completely disabled.

• You can still use the app, but customer destinations must be entered manually.

You can adjust your location permissions for the TTP app at any time in your iOS device settings under Privacy & Security > Location Services.

We process your location data in accordance with our Privacy Policy.

How TeamTimePro and the TTP App Use Customer Location Data (iOS)

When you log in to the TTP app, your device will prompt you to allow access to your location data. This includes information collected via nearby Bluetooth and Wi-Fi signals.

By default, the app recommends enabling location services with the options “While Using the App” and “Precise Location” to provide you with the best possible service.

We use location data to:

• find employees and customers near you,

• track your service and travel history,

• process and resolve support requests,

• detect and fix software errors.

Your Location Options on iOS

Always

• Location data may be collected during your working hours while the TTP app is in use.

• If this setting is required for specific services, we will explicitly ask for your consent before activation.

While Using the App

• The app can access your location data whenever it is active, whether in the foreground or background.

Precise Location

• You can disable the “Precise Location” option for the TTP app.

• The app will remain usable, but certain features may be limited.

Never

• Location services for the TTP app are fully disabled.

• You can still use the app, but customer destinations must be entered manually.

You can adjust your location permissions for the TTP app at any time in your iOS device settings under Privacy & Security > Location Services.

We process your location data in accordance with our Privacy Policy.

How TeamTimePro and Companies Using the TTP App Use Employee Location Data (Android)

When you log in to the TTP app, your device will ask you to grant access to your location data. This also includes information collected via nearby Bluetooth and Wi-Fi signals.

By default, the app recommends enabling location services with the options “While using the app” and “Precise location” to ensure the best possible service.

We use location data to:

• Find employees and customers near you,

• Track your service and travel history,

• Process and resolve support requests,

• Detect and fix software errors.

Your Location Options on Android

Allow all the time

• Location data may be collected at any time, even when you are not actively using the TTP app.

• If this setting is required for specific services, we will explicitly request your consent before activation.

Allow only while using the app

• Location data may be collected while the app is active in the foreground or background, for example, during working hours while serving customers (e.g., at a gas station or pharmacy).

• In this mode, you will receive a persistent notification in the Android notification bar whenever location data is being collected in the background.

Never

• Location services for the TTP app are completely disabled.

• You can still use the app, but customer destinations must be entered manually.

• Please note: While you are on the move, location data may still be collected and linked to your account, even if location services are disabled within the app.

You can manage your location permissions for the TTP app at any time in your Android device settings under Privacy & Security > Location.

We process your location data in accordance with our Privacy Policy.

How TeamTimePro and Companies Using the TTP App Use Customer Location Data (Android)

When you log in to the TTP app, your device will ask you to grant access to your location data. This also includes information collected via nearby Bluetooth and Wi-Fi signals.

By default, the app recommends enabling location services with the options “While using the app” and “Precise location” to ensure the best possible service.

We use location data to:

• Find team members and customers near you,

• Track your service and travel history,

• Process and resolve support requests,

• Detect and fix software errors.

Your Location Options on Android

Allow all the time

• Location data may be collected at any time, even when you are not actively using the TTP app.

• If this setting is required for specific services, we will explicitly request your consent before activation.

Allow only while using the app

• Location data may be collected while the app is active in the foreground or background, for example, while serving customers or performing other tasks (e.g., at a gas station or pharmacy).

• In this mode, you will receive a persistent notification in the Android notification bar whenever location data is being collected in the background.

Never

• Location services for the TTP app are completely disabled.

• You can still use the app, but customer destinations must be entered manually.

• Please note: While you are on the move, location data may still be collected and linked to your account, even if location services are disabled within the app.

You can manage your location permissions for the TTP app at any time in your Android device settings under Privacy & Security > Location.

We process your location data in accordance with our Privacy Policy.